Frequently Asked Questions (FAQ)

DeveloperHub is a managed service to collaboratively write, publish, review, analyse and collect feedback on personalised customer-facing docs the modern way. Our documentation portals consist of user guides and API references. You could also call DeveloperHub a documentation tool.

Yes, DeveloperHub is a content management system (CMS) for documentation.

Documentation is an unlimited amount of pages that are correlated, grouped together and are shown on one index. For example, this support centre which you are currently viewing is only one documentation. See project structure for more information.

They can navigate to your own documentation pages through a subdomain that you assign under DeveloperHub domain or through a subdomain under your own existing domain. Your docs can also be hosted on a path under your existing domain.

For example, that could be: pied-piper.developerhub.io or docs.your-company.com, or even your-company.com/docs. See the other hosting options here.

Yes. See Using Custom Domain.

We provide many ways for making your docs site private, see all privacy options,

Our projects can either be public or private at a time. If you are restricting access internally to your teammates, then they can already access it through the editor. If you want to restrict access for readers who do not have DeveloperHub teammate access, then you would need a second project that is protected/private.

Each version can be published or unpublished. Unpublished versions are the equivalent of draft versions.

We handle all the hosting. Check out all hosting options here.

Yes, all the published pages are optimised for mobile viewing. The editor has only been tested for use on desktop or iPad, however.

Every bit and piece can be changed. We provide many built-in options to make it easy for you to change logos, colours, navigation, font and layout. You can also provide your own Custom Landing Page, Custom CSS, Custom HEAD Tags and Custom Footer.

If your project is public, then by default search engines will be able to index all the published pages. You can change this from the project settings.

That could happen because of our default font, change the project font to a font that supports your language.

There is no support for XML content models. DeveloperHub provides a modern experience with a WYSIWYG editor and advanced features for formatting, linking, data import/export and customisation.

Yes, we support content reuse and templates.

We have native support for image and video uploads. Video uploads have a maximum file size of 10MB; for anything larger, upload the video to YouTube (or any other provider) and show it using a video block, or embed it using a custom HTML block. For other file uploads, you would need to upload the file to a hosting provider (such as your own S3 bucket), and then you may add a link in your documentation page or even create a nice download button for it.

Yes, check GitHub Sync which allows you to set up two-way sync between GitHub and DeveloperHub.

Yes. Check GraphQL where you can embed it in a Custom HTML block or in an entire landing page.

Yes, check AI Assistant.

Not at the moment. If you'd like to work with us on an implementation, please contact us.

Yes, see the customers section on our pricing page for a selection of live documentation portals built with DeveloperHub.